Patient Escort - Northwestern Medicine

HealthcareNorthwestern Medicine

Employer Name

Northwestern Medicine

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Job Title:  Patient Escort  




The    P atie n t   Esc or t     reflects  the mission, vision, and values of NM , adheres to the organization’s Code of   Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and  all other regulatory and accreditation standards.  


The Patient Escort is responsible for the safe and efficient escort of patients, blood products, specimens and  other patient related articles.  





De sc r ip tion  

  • Responsible  for escorting patients as assigned.  

  • Responsible for checking each patient's name band prior to escorting to ensure proper patient  identification.  

  • Provide and adjust escort equipment for safety and comfort of the patient i.e. appropriate linen, side  rails.  

  • Required to disinfect / wipe down equipment with approved cleaning product between patient  transports.  

  • Assist patients onto escort equipment. If patients need additional help, patient care should be asked to  assist.  

  • Shows ownership over escort equipment, including routine cleaning, linen dressing and minor  maintenance.  

  • Responsible  for notifying nursing or ancillary personnel upon arrival or departure of patients.  

  • Attends  to the care of documents relating to the patient e. g. medical charts.  

  • Makes routine specimen rounds when assigned to assure that lab specimens are picked up and  delivered in a timely manner.  

  • Makes certain that all requisitions are  attached  and those specimens are properly bagged by department  staff prior to delivery to the lab.  

  • Deliver  blood products when assigned. Check name and number on each blood product for accuracy.  

  • Responsible  for delivering deceased patients to the morgue when assigned.  

  • Report immediately any unusual symptoms of patients  i . e. fainting or shortness of breath during time  of escort.  

  • Provides  moves and cares for escort equipment for the movement of patients.  

  • Must be able to speak, spell, read, write and understand English. Excellent communication skills and  ability to interact well with patients of all ages.  

  • Must  have good patient relations and courteous manners.  

  • Must  be able to work under stress in a fast-paced environment.  

  • Must demonstrate reliability, punctuality and good attendance. This role may support additional  projects, perform administrative tasks, and other duties as assigned.